Support &
Contact

Last updated: 20 September 2026 No ads · no account
If the answer isn't below, write to info@gezip.app; we usually reply within a few working days. (The app's interface is in Turkish.)

01Where are my cards stored?

Only on your phone. The app has no account and no server; nothing is sent anywhere.

02What happens to my cards if I change phones?

On the old phone tap Ayarlar → Yedeği panoya kopyala, send the copied text to yourself (notes app, email…). On the new phone open the app, copy that text and tap Ayarlar → Panodaki yedeği geri yükle.

If your phone's cloud backup (Google or iCloud) is on, the app's data may move with it too.

03Reminders don't arrive

  • Is Bana hatırlat on for the card? (open the card → ⋯ menu)
  • Does the card have a rhythm? It forms when you choose a frequency, or after at least 3 records.
  • Is the app's notification permission on in your phone's settings?
  • Battery saver or an app restriction may be blocking the app; take it off the restrictions.
  • Try Ayarlar → Test bildirimi gönder to see a notification on your phone.
  • Notifications may arrive a few minutes after the exact time.

04The theme colour didn't change on the launch screen

The launch screen's colour follows your chosen theme from the next launch (Android 13 and up). Inside the app it updates at once.

05How do I delete my data?

To delete one card open it → ⋯ menu → Kartı sil. To delete everything use Ayarlar → Bütün kartları sil. Uninstalling the app also deletes all your data.

06Contact

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